Custom venue software, built around you.

One connected system for your website, direct ordering, kitchen, staff and owner tools - designed around the way your venue runs.

  • Built and supported in Adelaide
  • New features can be scoped for your venue
Proof, not a product mock-up

A real venue running one connected build.

Caffe Primo Firle takes direct customer orders through a site we designed, while the same system gives its team the kitchen, staffing and owner controls needed to run service.

Mobile customer ordering menu for Caffe Primo Firle
Staff order management screen for Caffe Primo Firle
Owner analytics dashboard for Caffe Primo Firle
100+menu items and modifiers
5connected customer and team surfaces
$0CentralPass marketplace commission

Payment processing, delivery and other third-party service fees may still apply.

Why venues come to us

Less software patchwork. More control.

The goal is not to give your team more tools. It is to connect the customer experience and daily operation so fewer things fall between systems.

A direct customer experience

Your website, ordering and bookings look and feel like your venue - not a marketplace listing.

One operational source of truth

Menu, orders, availability and customer context stay connected from the counter to the kitchen.

Software shaped around the team

Every staff screen is designed around the job being done, then supported as your operation changes.

A connected starting point

Choose what you need. Add what is missing.

Start with proven CentralPass capabilities, then adapt the system to your brand, service model and the workflows unique to your venue.

Explore the platform

Website + ordering

A custom storefront with direct pickup and delivery flows.

Bookings

Reservations connected to the customer and venue view.

Kitchen + printing

Live orders, clear status changes and compatible receipt printing.

Staff tools

Role-based access, availability and time-clock workflows.

Owner dashboard

Menus, hours, promotions and operations in one place.

Reporting + CRM

Useful customer and performance context without marketplace ownership.

Custom, without the mystery

From the messy brief to a working service.

You do not need a technical specification. Bring the bottlenecks, the manual workarounds and the outcome you want.

  1. 01

    Map the real service

    We learn how customers order, kitchen hand-offs, staff roles and current software.

  2. 02

    Design the whole system

    You see the customer and team experience before the build is locked in.

  3. 03

    Build, launch and evolve

    We test the complete flow, train the team and keep improving it after launch.

What you can expectA commercial build with clear edges.
A written scope

Clear phases, inclusions and cost before development begins.

A custom build

Proven building blocks, adapted to your venue rather than dropped into a template.

Room for new ideas

If a workflow is not shown here, bring it to the brief and we will scope it honestly.

Launch support

Real-service testing, team training and ongoing support after go-live.

Discovery starts with your venue

Tell us what your ideal system should do.

We will show you a live build, map the practical scope and put the proposed phases in writing.